Cancellation Policy
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We understand that sometimes, circumstances may change, and you may need to cancel your order on our e-commerce site. To make this process as convenient as possible for our customers, we have a cancellation policy in place. Please review the following details regarding our cancellation policy:
1. Cancellation Timeframe: Customers are eligible to cancel their orders within 24 hours of placing the order. If you wish to cancel your order, please ensure you do so within this timeframe.
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2. How to Cancel an Order: Please Call On Our Customer Care Number +919251699260
within 24 Hrs So we Can cancel your order before shipping.
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3. Refund Process: Upon successful cancellation within the specified 24-hour window, a full refund will be initiated. Depending on your payment method, it may take a 5- 7 business days for the refund to reflect in your account.
4. Cancellation Exceptions: Please note that there may be some exceptions to our cancellation policy:
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Custom or personalized items that have already entered production cannot be canceled.
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Items that have already been shipped cannot be canceled but may be eligible for a return and refund as per our Return Policy.
5. Contact Customer Support: If you encounter any issues or have questions related to the cancellation process, feel free to contact our customer support team. They will be happy to assist you with your request.
6. Order Modification: If you need to make changes to your order rather than cancel it, we recommend reaching out to our customer support as soon as possible. While we cannot guarantee modifications, we will do our best to accommodate your request.
7. Policy Updates: Our cancellation policy may be subject to periodic updates or revisions. It is advisable to review this policy when placing an order to ensure you are aware of the current terms and conditions.
At Shivakaar Educational Sev. Pvt. Ltd. we aim to provide our customers with a seamless and user-friendly shopping experience. Our cancellation policy is designed to make the cancellation process as smooth as possible for our valued customers. If you have any questions or concerns, please don't hesitate to get in touch with our customer support team.
Last Updated: 06/11/2023
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